Support
Account, outfit, and billing help for Layer Weather.
Privacy questions go to privacy@layerweather.com. Legal questions go to legal@layerweather.com.
Common questions
Why does Layer Weather ask for location?
Layer Weather needs your location for local weather and radar. During setup the app explains this, and then iOS asks for permission. You can change that later in the iOS Settings app, under Layer Weather.
The free outfit follows the city your phone is in. If location is off, the app asks you to turn it on. Searching for other cities is part of Pro.
What is free, and what is Pro?
After you create an account, today's outfit, calibration, and opening the app each day stay free for one city: the city your phone is in. Style and formality preferences, and learning from your feedback, are included.
Pro adds extra, saved, and searched cities, live radar, trip packing lists, wardrobe and style presets, Home Screen widgets, Apple Watch, and Live Activities. You can subscribe from Settings or by opening a Pro feature. The price is shown in the app before you buy.
How do I restore purchases?
Open Layer Weather and go to the Pro screen. Tap Restore Purchases. Use the same Apple ID you subscribed with.
If the plans do not load, that screen asks you to check your connection and to use Restore Purchases if you already subscribe.
How do I delete my account?
In the app, open Settings, then Danger zone, then Delete account. That permanently removes your profile, wardrobe, packing trips, and sign-in. It cannot be undone.
To ask about your data, email privacy@layerweather.com.
How does the outfit recommendation work?
Layer Weather reads the forecast for morning (6:00 to noon), afternoon (noon to 6:00), and evening (6:00 to midnight). Each part gets its own recommendation from feels-like temperature, wind, humidity, and rain: tops, bottoms, outerwear, shoes, and an umbrella when you need one.
Thumbs up or thumbs down on the outfit tells the app whether it felt right. If you set a commute, the app can warn you about rain and temperature swings before you leave.
Is there an Android app?
Not on Google Play yet. Email support@layerweather.com to join the Android waitlist.
How else can I get help?
Email support@layerweather.com and include the Apple ID email on the account if the question is about a purchase. The privacy policy, terms, and EULA are linked below.